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1. Licensing the Software

The ionCube Encoder requires a license to activate the software on the machine where it is installed.

The installer (setup.exe) for the software provides the opportunity to obtain a license automatically during installation and so it may already be licensed, however if it is necessary to update the license after the software is installed, this is also possible via the Encoder GUI. There are two mechanisms available, described below.

Obtaining a license with an active Internet connection (recommended)

Choose the Activate License item on the Help menu, and after a few seconds the software should be activated. If there is a problem, a dialog will be displayed with further information.

Obtaining a license via email

If no Internet connection is available on the machine being licensed, a license request file can be generated for submission via email, with a license file being sent back via email. To do this:

1. Choose the Generate License Request... item on the Help menu and pick a location to save the request file (licreq.txt); the default is the Documents folder.
2. Email the licreq.txt file to licenses@ioncube.com. The request may be processed automatically, or else a member of the licensing team will review it. A response will be sent back via email.
3. When you receive a license file for the software (lic.txt), choose the Install License File... item on the Help menu to locate the license file. The software should then be licensed and fully functional.

Transferring your license to a different machine

If you wish to transfer your license to a new machine, or you wish to re-install the operating system on your machine, simply uninstall the Encoder software and the uninstaller will attempt to release the license via the Internet. If this is not possible, a dialog will be displayed with further instructions.

Please create a ticket via support.ioncube.com if you have any problems and we will be happy to assist.